For each and every quantitative research project we take on, we aim not only to meet client expectations but exceed them.

It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every survey we send a customer satisfaction questionnaire to assess our performance and to aid our continual quality improvement.

Currently 92% of our clients are very satisfied with our research projects, with the remainder saying they are satisfied.

We also work to the old adage ‘you’re only as good as your last job’. As a result, two-thirds of our clients in 2007 were either repeat clients or have commissioned additional work already with us this year. The other third have already said they plan to use us again in the future.

A few of our most recent quantitative research testimonials are outlined below:

TBWA Manchester
"My experience of DJS leads me only to believe that they are a wonderfully professional, efficient, thorough and courteous group of individuals at all stages of the research process, leaving both myself and my Client extremely satisfied not only with the research results but the service we received as a whole".

Education Sector
"The project brief was explored in great detail to ensure that DJS understood our exact requirements for the project. We were regularly kept informed of progress and updated on developments. The project was delivered to schedule and to the standard required - we were very pleased. This is the first time we've worked with DJS Research and would definitely consider them for other projects in the future"

Forest Heath District Council

"An efficient professional service"

If you would like to read further testimonials, please visit our main corporate site, which can be found here: http://www.djsresearch.co.uk

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